We take the safety of both our wonderful clients and our lovely team very seriously. We have been busy putting in place a number of precautions to keep you safe, while ensuring you still enjoy the pampering Janet Maitland Hair Excellence experience you deserve.


To allow for social distancing you will have a space between your styling station and the next client.

All clients will need a pre-booked appointment. We are unable to accommodate walk-ins.

You and your stylist will both be required to wear a mask and additional PPE. Please bring your own mask if possible, but we will have some available.

We will be a cash-free salon. Where possible, we urge you to use contactless payment.

Please attend your appointment alone. At this time, we are afraid you cannot bring friends or family (including children) with you.

Turn up at your exact appointment time. If you are early, you will be asked to wait outside or in the car.

Team members will be kept to a minimum to allow for social distancing. We will be working additional hours to enable you to see your favourite stylist.

You will be asked to sanitise your hands when you arrive and we will have sanitisation stations positioned throughout the salon.

*In order to introduce these safety measures and cover the PPE costs, you will be required to pay a £2.50 surcharge at your appointment.*